Friday 13 Aug, 2010

Getting Delivered (Programs, Projects, Risk and Quality)

These services support the delivery of business initiatives, such as Programme and Project Management, Quality and Risk Reviews, and Project Recovery services.

 

Specific Areas of Expertise

(click headings below to view)
  • Portfolio Management

    Connecting groups of projects and programmes to organisational objectives, or collecting them into groups for effective overall control and governance are just a few outcomes from taking a portfolio based view of your project delivery. Our portfolio management skills and services support taking your project and programme delivery to the next level.

  • Programme Management

    From development of an idea into a fully costed business case, through to complete implementation and post project reviews, Information Professionals’ capabilities span the entire project life-cycle. Our capabilities encompass all major programme and project management methodologies including PMBoK, PRINCE2 and MSP, plus our own iPRO methodology in most cases goes above and beyond these standards.

    We have particular expertise in managing technology based change initiatives with complex business impacts, and leverage strong capabilities in governance, process and quality to help our clients achieve their objectives.

  • Project Management

    From development of an idea into a fully costed business case, through to complete implementation and post project reviews, Information Professionals’ capabilities span the entire project life-cycle. Our capabilities encompass all major program and project management methodologies including PMBoK, PRINCE2 and MSP, plus our own iPRO methodology in most cases goes above and beyond these standards.

    We have particular expertise in managing technology based change initiatives with complex business impacts, and leverage strong capabilities in governance, process and quality to help our clients achieve their objectives.

  • PMO Services

    From establishing a Centre of Excellence, Program Management Office or Investment Office from scratch, to reviewing or supplementing an existing capability, Information Professionals can ensure that your programs and projects are properly directed and supported, your sponsors and stakeholders remain engaged and informed, and your internal capabilities have the capacity to grow and mature.

    An effective PMO does this, plus reduces risk through more effective program and project execution. Our capability encompasses all major methodologies including PMBoK, PRINCE2 and MSP, and most importantly our own iPRO methodology, and our vendor and product independence applies to our methodology, technique and toolset recommendations. Information Professionals does not prescribe the one solution for all, and we can adapt to fit within the existing methods and approach, either supplementing what is already working or starting afresh.

    Our services include PMO Establishment, PMO Review, and PMO Support and Supplementation. We also provide mentoring and coaching to develop internal project management capacity within your organisation, which includes PMO staff. 

  • Benefits Management

    Once a project is complete, it is not uncommon for questions to be asked of its effectiveness and whether it achieved its objectives. There are many measures available to test this, as there are many benefits that a project can achieve for an organisation. One way of ensuring this information is captured is through a Benefits Management program.

    Information Professionals can identify and report on achieved benefits, and while a business case is the text book reference from which benefits are measured, it is possible to identify benefits streams and verify performance if the business case was not finalised, or has moved significantly from its original form. Our Benefits Management services include Establishing Business/Benefits Cases including quantifying, qualifying and prioritising benefits, Developing Benefits Realisation Strategies, Securing Benefits Ownership, linking to KPI targets and performing Benefits Reviews.

  • Quality Management

    At Information Professionals, we promote a commitment to quality through both quality assurance and quality control methods, and the application of established procedures, standards and tools throughout the life cycle of initiatives.

    We can assist with developing and implementing practical plans, systems and strategies that address the issues of quality. It is our belief that at the heart of all good quality is the commitment to progress, to learning, and to sustainable and continuous improvement. This is then underpinned by appropriate procedures and methods to capitalise on the learnings generated from the organisation. These methods and procedures can be based on a range of standards including PMBoK, PRINCE2 and MSP. 

  • Project Risk Assessment

    Our program and project management experience underpins a pragmatic yet disciplined style to how we understand risks and define actions to avoid or mitigate. We have extensive experience in risk assessment services across multiple industries and in both the private and the public sectors. Our solutions include risk identification, risk analysis, risk assessment, risk control and developing strategies to manage risk.

    Our particular expertise in managing large technology based change is reflected in our broad view of risk and the mitigations available. These extend into governance, compliance, process and quality related areas. Our capability encompasses all major project management methodologies including PMBoK, PRINCE2 and MSP.

  • Independent Reviews

    From early review of a business case and project estimates, through to post-implementation reviews, Information Professionals’ capabilities span the entire life-cycle. Our capability encompasses all major project management methodologies including PMBoK, PRINCE2 and MSP, allowing us to assess behaviour against these and other standards. Our vendor-neutral independent status allows the provision of objective advice in the best interests of client outcomes.

    We have expertise ranging from stage-end reviews to overall reviews of large and complex initiatives for organisations that contain a matrix of factors in their successful management. Our services include Business Case, Costing, Benefits and Estimation Reviews, Stage End Reviews, Quality Assurance Reviews, Post Project Reviews and Post-Implementation Reviews.

  • Audit and Compliance

    Our delivery experience and risk management expertise underpins the more formal delivery of IT audit, compliance and regulatory based services.

    These services assist in assessment of such matters as separation of duties, elimination of dormant user privileges, provide auditable environments, substantiate controls, reduce compliance costs and passing compliance audits.

  • Project Recovery

    Project Recovery services create a challenging environment for most Project Managers, and the majority is motivated by their prospect. Project Recoveries create unique circumstances to deliver above expectations, to focus the involved parties on the task at hand and to create a result that would otherwise not be expected. As such, many project managers jump at the chance for these circumstances.

    As such, we are also happy to perform these services for you although they can contain risks for your organisation and for your staff. Depending on the reason for the current stress in the recovered project, staff may be capable of making it through this project but are then vulnerable to departure or reduced productivity in future projects. Both internal and external stakeholders can be impacted and this can damage reputations if not managed with careful consideration of the long-term relationships necessary in every organisation. And if the recovery effort is not a one-off occasion, internal capabilities may need to be strengthened to avoid repeats and an exacerbation of the above challenges.