Information Professionals can bring a complete IT Service Management solution or an incremental improvement to what you already have. We can review an existing operation, identifying strengths and weaknesses, or implement the change.
Our services are designed to help clients automate and integrate their IT processes, combine products, services, workflows, and best practices such as the Information Technology Infrastructure Library (ITIL). 

Our IT Service Management solution, enables business-driven service delivery by combining business-focused reporting, end-user experience monitoring and application analytics with infrastructure, whether provided by our iPRO methodology or third-party tools. This unique combination allows IT to align its services around business-critical objectives with a comprehensive picture of service delivery.

Our supplier management services helps organisations to understand their purchasing needs, select the most appropriate vendor or supplier to meet these, assist or lead negotiation and establish an agreement, along with any required performance management, to maintain a strong and mutually beneficial relationship. 

Negotiation tactics to ensure that a sustainable but optimal agreement is established is provided through years of experience. Whether it is a complex enterprise system selection or a consulting services need, or anything in between, our vendor-neutrality, independence and objective advice ensures the interests of our clients are our priority.

In today’s environment of increased compliance and risk management, and the perception of increased societal risks, through weather, civil unrest and terrorism, business continuity and disaster recovery considerations are highly topical. While it is more common for most organisations to have some form of Disaster Recovery in place (the mere existence of back-ups qualify), ensuring that your organisation is capable of and prepared to continue business in the event of a disruption requires a wider range of preparatory skills.

Information Professionals provides Business Continuity Management services to ensure the uninterrupted availability of all key business resources required to support essential (or critical) business activities. This is a management process that helps manage the risks to the smooth running of an organisation or delivery of a service, ensuring it can continue to operate to the extent required in the event of a disruption. We identify the business processes which need protection, identify cost-effective ways of reducing risks to processes, identify key support functions for each process and plan how to provide that support in any foreseeable disaster scenario.

Information Professionals provides vendor-neutral and objective advice to our clients, protecting them from the unknown or unsighted risks that can emerge undetected in IT environments.

We can assess security strategy, or specific operational issues, identifying the strengths and weaknesses of your network, gauging the risks to mission-critical IT infrastructures and business data and address potentially damaging security and privacy vulnerabilities. This protects your critical IT assets, achieves sustainable regulatory compliance and reduces IT administration costs.

Information Professionals’ test management and delivery verification reduces the risk of having software go into production with an unknown or unpredictable level of quality. 

We provide objective and accurate information on the risks, and potential deficiencies that you may be carrying prior to exposing the organisation to the risk of some form of software failure. Pro-active services include expert advice on the right testing approaches and tools for your particular needs.

Unfortunately this area of our website is still being updated to reflect our latest services. We apologise for this inconvenience. It will be updated in the coming days. Please contact us for further information in the meantime.

Unfortunately this area of our website is still being updated to reflect our latest services. We apologise for this inconvenience. It will be updated in the coming days. Please contact us for further information in the meantime.

Information Professionals is a team of professionals knowledgeable in program and project management, large-scale information technology projects including enterprise systems, systems integration, implementation failures, supplier contracts and performance and IT intellectual property.

This background, coupled with our vendor neutrality, underpins our capability to act independently in various disputes, either in a direct capacity for an involved party or to assist legal teams to untangle the facts of a particular situation.

While we can and do match specific situations to the relevant standards, such as PMBoK, PRINCE2 and MSP, we also recognise that most situations also require a pragmatic practitioner’s based view to progress towards resolution.

We are continually developing new services, and we have several in the pipeline right now.  Please contact us for further information.